How to remove the msupdate virus

Most antivirus programs identify msupdate.exe as malware—e.g. Kaspersky identifies it as not-a-virus:Server-FTP.Win32.Serv-U.5201 or Trojan.Win32.Inject.sbgl, and Microsoft identifies it as Backdoor:Win32/ServUbased.AI or Trojan:Win32/Lethic.I.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the msupdate.exe malware

Msupdate.exe file information

Windows Task Manager with msupdate
Msupdate.exe process in Windows Task Manager

The process known as FTP Serv-U Daemon belongs to software Serv-U or Time & Expense with Employee Self Service by Borland International ( or Cat Soft (

Description: Msupdate.exe is not essential for Windows and will often cause problems. The msupdate.exe file is located in a subfolder of the user's profile folder (normally C:\Users\USERNAME\AppData\Roaming\WindowsUpdate\). Known file sizes on Windows 10/8/7/XP are 286,208 bytes (33% of all occurrences), 129,536 bytes or 217,088 bytes. 
The program has a visible window. The program starts when Windows starts (see Registry key: Run). The file is not a Windows core file. There is no information about the author of the file. Msupdate.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 40% dangerous; but you should also compare this rating with the user reviews.

Recommended: Identify msupdate.exe related errors

If msupdate.exe is located in a subfolder of "C:\Program Files", the security rating is 58% dangerous. The file size is 1,379,580 bytes (50% of all occurrences) or 711,168 bytes. The program has no visible window. Msupdate.exe is not a Windows core file. Msupdate.exe is able to monitor applications and hide itself.

Uninstalling this variant: In case of any problems with msupdate.exe, you may want to

External information from Paul Collins:
There are different files with the same name:

Important: You should check the msupdate.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Startet automatisch am besten direkt deinstallieren ! sehr gefährlich !
msupdate.exe is Cool Web Search Update that sets the homepage of the browser to and it doesn't allow to change the homepage of the browser. Better get rid of it.

Rating chart

Summary: Average user rating of msupdate.exe: based on 6 votes with 2 user comments. 3 users think msupdate.exe is essential for Windows or an installed application. 3 users think msupdate.exe is dangerous and recommend removing it.

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Best practices for resolving msupdate issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active msupdate process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the msupdate.exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

msupdate.exe [all]