What is MSSConnectorService.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the MSSConnectorService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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MSSConnectorService.exe file information

Windows Task Manager with MSSConnectorService
MSSConnectorService.exe process in Windows Task Manager

The process known as MSSConnectorService belongs to software HP MediaSmart Server (version 3.0 Update 1) or MSSConnectorService by HP (

Description: MSSConnectorService.exe is not essential for the Windows OS and causes relatively few problems. The MSSConnectorService.exe file is located in a subfolder of "C:\Program Files" (mainly C:\Program Files\Hewlett-Packard\HP MediaSmart Server\). The file size on Windows 10/8/7/XP is 20,992 bytes. 
It runs as service HPMSSConnectorSvc.
The program has no file description. The program has no visible window. The MSSConnectorService.exe file is not a Windows system file. Therefore the technical security rating is 46% dangerous.

Uninstalling this variant: If you have any problems with MSSConnectorService.exe, you may also remove the entire program HP MediaSmart Server 3.0 Update 1 using Windows Control Panel.

Recommended: Identify MSSConnectorService.exe related errors

Important: Some malware camouflages itself as MSSConnectorService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the MSSConnectorService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving MSSConnectorService issues

A clean and tidy computer is the key requirement for avoiding problems with MSSConnectorService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the MSSConnectorService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

MSSConnectorService.exe [all]