What is msoia.exe?

The genuine msoia.exe file is a software component of Microsoft Office by Microsoft.
Microsoft Office is a suite of client and server software and services by Microsoft. Msoia.exe is a file that is associated with the Office Telemetry process of the Office Suite and causes no harm to your PC.

First announced by Bill Gates on 1 August 1988 and released in 1990, Microsoft Office is a family of client and server software and services and comes bundled with several different applications including Microsoft Excel, Microsoft PowerPoint and Microsoft Access. Office is available in several different versions geared towards different computing environments and end users, and is reported to be used by over a billion people worldwide.

The Microsoft Corporation, headquartered in Redmond, Washington, is an American multinational technology company that develops, sells and supports computer software, personal computers and consumer electronics. Microsoft is known for a few big acquisitions such as LinkedIn, and Skype Technologies. The company's product portfolio includes several innovative product lines including the Windows series of operating systems, Xbox videogame consoles and Surface range of tablets.

MsOiA stands for Microsoft Office Agent

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the msoia.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for msoia.exe related errors

Msoia.exe file information

Windows Task Manager with msoia
Msoia.exe process in Windows Task Manager

The process known as Office Telemetry Agent belongs to software Microsoft Office (version 365 ProPlus - en-us) or Microsoft Office Professional Plus (version 2016, 2013) or Microsoft Office Shared (version 64-bit Setup) or Microsoft Project Professional (version 2016) or Microsoft Office Access Setup Metadata MUI by Microsoft (

Description: Msoia.exe is not essential for the Windows OS and causes relatively few problems. Msoia.exe is located in a subfolder of "C:\Program Files (x86)"—for instance C:\Program Files (x86)\Microsoft Office\root\Office16\. Known file sizes on Windows 10/8/7/XP are 1,990,856 bytes (10% of all occurrences), 376,496 bytes and 22 more variants. 
It is digitally signed. It is not a Windows core file. The program is not visible. Msoia.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 8% dangerous.

Uninstalling this variant: The developer Microsoft provides a support site for assistance, and an uninstaller (Control Panel ⇒ Uninstall a Program ⇒ Microsoft Office 365 ProPlus - en-us or Microsoft Office Professional Plus 2016).

Recommended: Identify msoia.exe related errors

Important: Some malware camouflages itself as msoia.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the msoia.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving msoia issues

A clean and tidy computer is the key requirement for avoiding problems with msoia. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the msoia.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

msoia.exe [all]