What is MotoHelperService.exe?

The genuine MotoHelperService.exe file is a software component of Motorola Media Link by Motorola.
The Motorola Media Link is a utility for backing up and synchronizing media on Motorola smartphones and tablets with Windows PCs. MotoHelperService.exe runs the helper agent (a troubleshooting guide) service for the Motorola Media Link. His is not a critical Windows component and may be disabled if known to cause problems.

The Motorola Media Link is a free utility developed by Motorola that enables synchronization of phone media with a Windows PC running the software. The program features automatic backup of media such as photos, music and video stored on a Motorola phone via USB. Media Link also features automatic conversion and downsizing of DVD video to a resolution and file-size optimized for Motorola smart phones, enabling users to 'copy' videos from their computers to their phones while utilizing minimal space. This program supports the Microsoft Windows platform.

Motorola, Inc. began in Chicago, Illinois as the Galvin Manufacturing Corporation in 1928. In 1943, the company went public and the name was changed to its present name in 1947. At this time, Motorola's primary business was the manufacturing and sale of televisions and radios. With Explorer 1, Motorola began providing radio equipment for NASA for several decades including during the 1969 moon landing. In 2011, Motorola split into two separate companies: Motorola Mobility and Motorola Solutions, a decision that followed the loss of $4.3 billion between 2007 and 2009. Motorola was headquartered in Schaumburg, Illinois, USA.

MotoHelperService stands for Motorola Media Link Helper Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the MotoHelperService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for MotoHelperService.exe related errors

MotoHelperService.exe file information

Windows Task Manager with MotoHelperService
MotoHelperService.exe process in Windows Task Manager

The process known as MotoHelper Service belongs to software Motorola Device Manager or MotoHelper (version 2.1.32 Driver, 2.0.49 Driver, 2.0.45 Driver, 2.0.51 Driver, 2.0.24 Driver, 2.0.53 Driver) or MotoHelper Service or Motorola Mobility by Motorola Mobility or Motorola (

Description: MotoHelperService.exe is not essential for Windows and will often cause problems. MotoHelperService.exe is located in a subfolder of "C:\Program Files (x86)"—common is C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\ or C:\Program Files (x86)\Motorola\MotoHelper\. Known file sizes on Windows 10/8/7/XP are 137,528 bytes (30% of all occurrences), 214,896 bytes and 8 more variants. 
The process is the Motorola Device Manager service.
The program has no visible window. The MotoHelperService.exe file is not a Windows system file. The file has a digital signature. The MotoHelperService.exe file is a Verisign signed file. The process listens for or sends data on open ports to a LAN or the Internet. MotoHelperService.exe is able to monitor applications and connect to the Internet. Therefore the technical security rating is 37% dangerous; but you should also compare this rating with the user reviews.

Uninstalling this variant: You can uninstall the program Motorola Device Manager or MotoHelper 2.1.32 Driver, or ask the software vendor for support. Click on Motorola Device Manager or MotoHelper 2.1.32 Driver in Windows Control Panel (Software or Programs section) to uninstall it.

Recommended: Identify MotoHelperService.exe related errors

Important: Some malware camouflages itself as MotoHelperService.exe. Therefore, you should check the MotoHelperService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

I takes up time and space and does not work correctly plus it's software for my phone not my computer. I just charged it USB.

Summary: Average user rating of MotoHelperService.exe: based on 1 vote with 1 user comment. One user thinks it's neither essential nor dangerous.

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Best practices for resolving MotoHelperService issues

A clean and tidy computer is the key requirement for avoiding problems with MotoHelperService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the MotoHelperService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

MotoHelperService.exe [all]