What is MotoConnect.exe?

The genuine MotoConnect.exe file is a software component of Motorola Driver Installation by Motorola.
A utility from Motorola, MotoConnect allows you to send and receive text and MMS messages through your internet browser. When MotoConnect is installed, you input your account information, and the software synchronizes with your service to enable this ability. Founded in 1928, Motorola began as an electronics company in Illinois. They gradually evolved into a major producer of cellular phones, and were purchased by the Lenovo Corporation in 2014.

MotoConnect stands for Motorola Connect Phone Service Application

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the MotoConnect.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for MotoConnect.exe related errors

MotoConnect.exe file information

Windows Task Manager with MotoConnect
MotoConnect.exe process in Windows Task Manager

The process known as Motorola Phone Service Application belongs to software Motorola Driver Installation or MotoConnect by Motorola (

Description: MotoConnect.exe is not essential for the Windows OS and causes relatively few problems. The file MotoConnect.exe is located in a subfolder of "C:\Program Files (x86)" (usually C:\Program Files (x86)\Motorola\MotoConnectService\). The file size on Windows 10/8/7/XP is 279,360 bytes. 
The software can be uninstalled in the Control Panel. The program is not visible. The file is a Verisign signed file. The file has a digital signature. It is not a Windows system file. MotoConnect.exe is able to record keyboard and mouse inputs, monitor applications and manipulate other programs. Therefore the technical security rating is 8% dangerous.

Uninstalling this variant: In the event of any problems with MotoConnect.exe, you can uninstall Motorola Driver Installation from your computer using the Control Panel applet Uninstall a Program or search the support area on the Motorola website.

Recommended: Identify MotoConnect.exe related errors

Important: Some malware camouflages itself as MotoConnect.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the MotoConnect.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving MotoConnect issues

A clean and tidy computer is the key requirement for avoiding problems with MotoConnect. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the MotoConnect.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

MotoConnect.exe [all]