What is MotiveBrowser.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the MotiveBrowser.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for MotiveBrowser.exe related errors

MotiveBrowser.exe file information

Windows Task Manager with MotiveBrowser
MotiveBrowser.exe process in Windows Task Manager

The process known as Motive Browser or mcci+McciBrowser belongs to software Motive System by Motive Communications (

Description: MotiveBrowser.exe is not essential for Windows and will often cause problems. The MotiveBrowser.exe file is located in a subfolder of "C:\Program Files\Common Files" (common is C:\Program Files (x86)\Common Files\Motive\). Known file sizes on Windows 10/8/7/XP are 143,360 bytes (33% of all occurrences), 483,328 bytes or 159,744 bytes. 
The program has no visible window. It is not a Windows core file. MotiveBrowser.exe is able to monitor applications. Therefore the technical security rating is 52% dangerous, however you should also read the user reviews.

Recommended: Identify MotiveBrowser.exe related errors

Important: Some malware camouflages itself as MotiveBrowser.exe. Therefore, you should check the MotiveBrowser.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

AppVer.5.815.61935 ModName:ntdll.dll ModVer:5.1.2600.2180 Offset 00010c27
  Jean-Claude Padrun  
Nothing yet, as it was installed today with my Alltel DSL software. I am going to call them and ask about it. Will post what I find out
It is on one of my computers and I am having a lot of problems with computer
  Phyllis Stendebach  

Summary: Average user rating of MotiveBrowser.exe: based on 3 votes with 3 user comments. One user thinks it's probably harmless. One user thinks it's neither essential nor dangerous. One user thinks MotiveBrowser.exe is dangerous and recommends removing it. 3 users don't grade MotiveBrowser.exe ("not sure about it").

Do you have additional information? Help other users!

Best practices for resolving MotiveBrowser issues

A clean and tidy computer is the key requirement for avoiding problems with MotiveBrowser. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the MotiveBrowser.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

MotiveBrowser.exe [all]