What is ModemListener.exe?

The genuine ModemListener.exe file is a software component of Alcatel PIMphony by Alcatel-Lucent.
ModemListener.exe is an executable file that belongs to the Alcatel PIMphony program, an application that lets users make telephone calls through their computer. This is not a critical Windows component and should be removed if known to cause problems.

Alcatel PIMphony is offered in various packages such as PIMphony Basic, Pro and Team. The program acts as a softphone that features VOIP (voice over Internet protocol) facilities such as voice calling, call transfers, conference calls, call logging (caller identification, duration, date and time, etc.) and more.

Lucent Technologies, Inc. was an American company that developed telecommunications equipment. It was founded in 1996 after the selling-off of AT&T Technologies, a unit of the AT&T Corporation. The company is currently known as Alcatel-Lucent after the merger with Alcatel SA of France in 2006. The company was based in Murray Hill, New Jersey, United States.

ModemListener stands for High Speed Packet Access Universal Serial Bus Modem Listener

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ModemListener.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for ModemListener.exe related errors

ModemListener.exe file information

Windows Task Manager with ModemListener
ModemListener.exe process in Windows Task Manager

The process known as HSPA USB MODEM or Dodo Mobile Broadband or Alcatel OSPREY3_MINI ModemListener or Quick net

belongs to software Web Connection or HSPA USB MODEM or My Connection or Quick net or Virgin Mobile Broadband or Dodo Mobile Broadband or Clubtelco Mobile Broadband or DriverInstaller


Description: ModemListener.exe is not essential for the Windows OS and causes relatively few problems. ModemListener.exe is located in a subfolder of "C:\Program Files (x86)" or sometimes in the C:\Windows folder (usually C:\Program Files (x86)\HSPA USB MODEM\ or C:\Program Files (x86)\HSPA USB MODEM\BackgroundService\). Known file sizes on Windows 10/8/7/XP are 98,304 bytes (43% of all occurrences), 102,400 bytes and 19 more variants. 
There is no file information. It is not a Windows core file. The program is not visible. The process starts when Windows starts (see Registry key: MACHINE\Run). ModemListener.exe is able to monitor applications. Therefore the technical security rating is 57% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you have any problems with ModemListener.exe, you can also remove the entire program HSPA USB MODEM or Web Connection using Windows Control Panel.

Recommended: Identify ModemListener.exe related errors

Important: Some malware camouflages itself as ModemListener.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ModemListener.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Software for GSM modem
  keysee   (further information)
is installed when you use an usb dongle to browse on internet
My AVG virus checker identified this as a threat and recommended deletion, which I did. However my USB modem was no longer recognised until I reversed the deletion and rebooted

Summary: Average user rating of ModemListener.exe: based on 4 votes with 3 user comments. 4 users think ModemListener.exe is essential for Windows or an installed application.

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Best practices for resolving ModemListener issues

A clean and tidy computer is the key requirement for avoiding problems with ModemListener. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ModemListener.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ModemListener.exe [all]