Most antivirus programs identify Microsoft.com as malware—e.g. TrendMicro identifies it as TROJ_SPNR.15CB14 or TROJ_SPNV.03C614, and BitDefender identifies it as Trojan.GenericKD.1649682.
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The process known as Miashu Laekroaai or CCleaner Professional & Business (version v4.12.4657.exe) or hgjf or DAEMON Tools Pro5.5.0.0388.exe or SCSI Pass Through Direct setup or Bitvise SSH Client Installer or hbgHfeMYoOUuwOGu or H68kwqYhD1
appears to belong to software hgjf or Pueae or CCleaner or Installer for Bitvise SSH Client or SCSI Pass Through Direct or DAEMON Tools Pro or Hard Disk Sentinel or DVDFab 9
by Kitsai or txBrUt3LGs or Bitvise (www.bitvise.com) or Piriform (www.piriform.com) or Duplex Secure or H.D.S. Hungary (www.hdsentinel.com) or Fengtao Software (www.dvdidle.com) or Essentials.
Description: Microsoft.com is not essential for Windows and will often cause problems. The Microsoft.com file is located in a subfolder of C:\ (mostly C:\ProgramData\).
Known file sizes on Windows 10/8/7/XP are 4,423,168 bytes (13% of all occurrences), 268,288 bytes and 17 more variants.
The driver can be started or stopped from Services in the Control Panel or by other programs. The program starts when Windows starts (see Registry key: win.ini, RunOnce, DEFAULT\Runonce). It is not a Windows core file. The program has no visible window. The service has no detailed description. The process has no file description. Therefore the technical security rating is 73% dangerous.
Recommended: Identify Microsoft.com related errors
Important: You should check the Microsoft.com process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active Microsoft process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the Microsoft.com on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.
A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.