What is McciContextHookShim.exe?

The genuine McciContextHookShim.exe file is a software component of Mcci Tray Application by Alcatel-Lucent.
A background process, the Mcci Context Hook is a callback function register for the MCCI Tray Application. Created originally by Motive Communications, the MCCI Tray Application is a status monitor and configuration utility for broadband internet. Created by Motive Communications, it is included with many broadband internet service provider's base services. This process monitors your connection and speed and relays messages to you when it detects an issue. It also allows you to set your preferences with regards to your broadband setup. Founded in 1997 as a software company supporting broadband services, Motive Communications was acquired by Alcatel-Lucent in 2008.

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the McciContextHookShim.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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McciContextHookShim.exe file information

Windows Task Manager with McciContextHookShim
McciContextHookShim.exe process in Windows Task Manager

The process known as mcci+McciContextHookShim belongs to software McciContextHookShim by Alcatel-Lucent (

Description: McciContextHookShim.exe is not essential for Windows and will often cause problems. McciContextHookShim.exe is located in a subfolder of "C:\Program Files\Common Files"—common is C:\Program Files (x86)\Common Files\Motive\. Known file sizes on Windows 10/8/7/XP are 207,872 bytes (91% of all occurrences) or 225,280 bytes. 
There is no file information. The program has no visible window. It is not a Windows system file. Therefore the technical security rating is 45% dangerous; however you should also read the user reviews.

Recommended: Identify McciContextHookShim.exe related errors

Important: Some malware camouflages itself as McciContextHookShim.exe. Therefore, you should check the McciContextHookShim.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Recently hacked, so am very cautious. Still have some issues on internet (.com) sites. Zeroed in on "Hook". In Windows Task Manager on my HP computer with WINDOWS 7, the process name is: "McciContextHookShim.exe*32" but THE DESCRIPTION is: "mcci+McciContextHookShim" and the memory is 576K. Thanks to your info, my file now seems even more suspicious. Thanks!
  P. D. Brown  

Summary: Average user rating of McciContextHookShim.exe: based on 1 vote with 1 user comment. One user suspects danger.

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Best practices for resolving McciContextHookShim issues

A clean and tidy computer is the key requirement for avoiding problems with McciContextHookShim. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the McciContextHookShim.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

McciContextHookShim.exe [all]