What is m_agent_service.exe?

The genuine m_agent_service.exe file is a software component of Meraki Systems Manager Agent by Cisco Meraki.
"M_agent_service.exe" is a Windows service, starting when Windows does and always running in the background. It enables a Windows PC (Win7 and later) to be an endpoint in a network managed from the cloud by Cisco Meraki's Systems Manager. It installs in "C:\Program Files\Meraki" and can be uninstalled remotely by a Systems Manager administrator account, via the Windows Installer program, or locally by selecting "Meraki Systems Manager Agent" in the Control Panel's uninstall applet. Systems Manager is an Enterprise Mobility Management (EMM) solution introduced by Meraki in 2010 before Cisco acquired them in 2012. It addresses the infrastructure management and security concerns in a BYOD (bring-your-own-device) enterprise network, managed from a cloud-based Dashboard. It is also designed for convenient use by Managed Services Providers (MSPs) to manage networks for multiple organizations that outsource their network administration.

m_agent_service stands for Meraki Systems Manager Agent Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the m_agent_service.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for m_agent_service.exe related errors

M_agent_service.exe file information

Windows Task Manager with m_agent_service
M_agent_service.exe process in Windows Task Manager

The process known as Meraki Systems Manager Agent (version 1.0.86, 1.0.93) belongs to software Meraki Systems Manager Agent by Meraki.

Description: M_agent_service.exe is not essential for the Windows OS and causes relatively few problems. M_agent_service.exe is located in a subfolder of "C:\Program Files (x86)"—usually C:\Program Files (x86)\Meraki\PCC Agent 1.0.93\. Known file sizes on Windows 10/8/7/XP are 2,721,810 bytes (27% of all occurrences), 3,103,317 bytes and 4 more variants. 
The process is a background process, and the service name is MerakiPCCAgent: Meraki Systems Manager Monitoring and Management Service.
It is a file with no information about its developer. The program has no visible window. It is not a Windows system file. The software can be uninstalled in the Control Panel. The program uses ports to connect to or from a LAN or the Internet. M_agent_service.exe is able to monitor applications. Therefore the technical security rating is 56% dangerous.

Uninstalling this variant: If you have any problems with m_agent_service.exe, you could uninstall Meraki Systems Manager Agent from your computer using the Control Panel applet Uninstall a Program.

Recommended: Identify m_agent_service.exe related errors

Important: Some malware camouflages itself as m_agent_service.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the m_agent_service.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving m_agent_service issues

A clean and tidy computer is the key requirement for avoiding problems with m_agent_service. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the m_agent_service.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

m_agent_service.exe [all]