What is HP_Remote_Solution.exe?

The genuine HP_Remote_Solution.exe file is a software component of HP Remote Solution by Hewlett-Packard.
HP Remote Solution allows users to take graphics intensive workstation applications anywhere while keeping the data safe at the office. It enables users to collaborate with colleagues around the office or around the world in real time.

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the HP_Remote_Solution.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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HP_Remote_Solution.exe file information

Windows Task Manager with HP_Remote_Solution
HP_Remote_Solution.exe process in Windows Task Manager

The process known as HP Remote Solution belongs to software HP Remote Solution by Hewlett-Packard ( or TopSeed (

Description: HP_Remote_Solution.exe is not essential for the Windows OS and causes relatively few problems. The HP_Remote_Solution.exe file is located in a subfolder of "C:\Program Files (x86)" (normally C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\). The file size on Windows 10/8/7/XP is 656,896 bytes. 
The program is not visible. HP_Remote_Solution.exe is not a Windows system file. The application starts upon Windows startup (see Registry key: MACHINE\Run). It can change the behavior of other programs or manipulate other programs. The software can be removed using the Control Panel's Add\Remove programs applet. HP_Remote_Solution.exe is able to record keyboard and mouse inputs and monitor applications. Therefore the technical security rating is 57% dangerous; however you should also read the user reviews.

Uninstalling this variant: In the event of any problems with HP_Remote_Solution.exe, you can uninstall the software HP Remote Solution using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).

Recommended: Identify HP_Remote_Solution.exe related errors

Important: Some malware camouflages itself as HP_Remote_Solution.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the HP_Remote_Solution.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

This is part of the software package to keep your HP computer software up to date.
  Anthony Stanton   (further information)

Summary: Average user rating of HP_Remote_Solution.exe: based on 1 vote with 1 user comment. One user thinks HP_Remote_Solution.exe is essential for Windows or an installed application.

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Best practices for resolving HP_Remote_Solution issues

A clean and tidy computer is the key requirement for avoiding problems with HP_Remote_Solution. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the HP_Remote_Solution.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

HP_Remote_Solution.exe [all]