What is hnm_svc.exe?

The genuine hnm_svc.exe file is a software component of Network Assistant or ViveDrive by SingleClick Systems.
Dell Inc. has been providing its Network Assistant since at least 2008 to assist home and small business users to perceive, manage, and secure their wireless networks. This has been a rebranded product from SingleClick Systems of Iselin, NJ. (ViveDrive is also a related name, offering HomeNet Manager, described as a SingleClick product in 2013 press releases, yet ViveDrive LLC is in MD.) The product is also available directly from SingleClick as a free download, usable on Windows 7, 8, Vista, XP, 2000, or NT. This is evidently on a trial basis since one reviewer noted that a license required monthly payment. The founder, former CEO, treasurer and principal owner of privately-held SingleClick Systems, Scot Zarkiewicz, was sentenced in March 2014 to 63 months for blatantly overstating the company's operations and financial condition to sell privately-held stock to investors. Despite the product's use by Dell, the FBI described the company's operations as "minimal" and its assets as barely over $500K. The sentence included forfeiting $5.5M personally and any remaining proceeds in SingleClick bank accounts. This raises questions of what may happen to the company's "global connectivity network" on which their product allegedly depends to allow users to make their smartphone or other remote device part of their home wireless network.

hnm_svc stands for Home Network Management Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the hnm_svc.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Hnm_svc.exe file information

Windows Task Manager with hnm_svc
Hnm_svc.exe process in Windows Task Manager

The process known as Advanced Networking Service or Advanced Networking Service Application belongs to software Advanced Networking Service or Dell Network Assistant or Dell Remote Access by SingleClick Systems ( or Dell (

Description: Hnm_svc.exe is not essential for Windows and will often cause problems. Hnm_svc.exe is located in a subfolder of "C:\Program Files (x86)"—typically C:\Program Files (x86)\Dell Network Assistant\. Known file sizes on Windows 10/8/7/XP are 112,176 bytes (37% of all occurrences), 111,912 bytes, 83,504 bytes or 820,464 bytes. 
The program is not visible. Hnm_svc.exe is a Verisign signed file. It is digitally signed. It is not a Windows core file. The program uses ports to connect to or from a LAN or the Internet. Hnm_svc.exe is able to record keyboard and mouse inputs, hide itself, monitor applications and manipulate other programs. Therefore the technical security rating is 36% dangerous, however you should also read the user reviews.

Uninstalling this variant: If problems with Dell Network Assistant occur, you can also remove the entire program using Windows Control Panel or search the support area on the Dell website.

Recommended: Identify hnm_svc.exe related errors

If hnm_svc.exe is located in a subfolder of "C:\Program Files\Common Files", the security rating is 28% dangerous. The file size is 828,656 bytes (50% of all occurrences) or 554,224 bytes. The program is not visible. The file is a Verisign signed file. It is certified by a trustworthy company. The hnm_svc.exe file is not a Windows system file. Hnm_svc.exe is able to record keyboard and mouse inputs, monitor applications, hide itself and manipulate other programs.

Uninstalling this variant: If problems with Dell Remote Access occur, you can also remove the entire program using Windows Control Panel or go to the support area of the Dellremoteaccess website.

Important: Some malware camouflages itself as hnm_svc.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the hnm_svc.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

hnm_svc.exe is part of Dells new Network Assistant and wireless setup. This product is available directly from Single Click Systems as well as from Dell.
It was sending lots, almost continuous, ARP requests on our network. Set to startup mode manual in services.

Summary: Average user rating of hnm_svc.exe: based on 3 votes with 2 user comments. 2 users think it's probably harmless. One user thinks it's neither essential nor dangerous.

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Best practices for resolving hnm_svc issues

A clean and tidy computer is the key requirement for avoiding problems with hnm_svc. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the hnm_svc.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

hnm_svc.exe [all]