What is Fws.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the Fws.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Fws.exe file information

Windows Task Manager with Fws
Fws.exe process in Windows Task Manager

The process known as Radialpoint (version 9.0.48, 9.0.49, 9.0.50, 9.0.45) belongs to software TELUS security services or Rogers Online Protection or Radialpoint Security Services or Frontier Security Services by TELUS ( or Radialpoint SafeCare or Rogers or Frontier.

Description: Fws.exe is not essential for the Windows OS and causes relatively few problems. Fws.exe is located in a subfolder of "C:\Program Files (x86)"—normally C:\Program Files (x86)\TELUS\TELUS security services\. Known file sizes on Windows 10/8/7/XP are 382,208 bytes (66% of all occurrences) or 382,280 bytes. 
The program is not visible. The file is not a Windows core file. You can uninstall this program in the Control Panel. It is certified by a trustworthy company. It is a Verisign signed file. Fws.exe is able to monitor applications. Therefore the technical security rating is 25% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you have any problems with Fws.exe, you can do the following:
  • search for help on the company [1][2]'s website
  • uninstall the software RPS RpsCore or Virgin Media Security using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program)

Recommended: Identify Fws.exe related errors

Important: Some malware camouflages itself as Fws.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the Fws.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

fws.exe is part of the NTLworld security suite & is needed if you want to run that software. Process runs in System in Taskmanager.
  An Tone Neo   (further information)
found in Task Manager
part of ntl/virgin media,,pcguard
FireWall Service by Radialpoint - found in Virgin Broadband, NTL, Telewest internet setups in UK - SAFE process; NECESSARY if you want to keep your PC secure from internet threats; CAN END PROCESS if going offline eg. to play games, but REBOOT to reload!
  Chris D7  
Firewall Service that is essential for the Total PC Security package, which come with VirginMedia. Without it, you may have personal data leaks in your firwall security
  RhiRhi   (further information)
fws.exe can take ALL available CPU % and therefore slow your PC to an almost halt. I called Virgin Media and they sat it is nothing to do with them (even though it says it is in the properties info. I just deleted the file and PC returned to normal and Virgin Media software still works and is fine.
  Pete Hulks  

Summary: Average user rating of Fws.exe: based on 5 votes with 6 user comments. 2 users think Fws.exe is essential for Windows or an installed application. 2 users think it's probably harmless. One user suspects danger. One user is not sure about it.

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Best practices for resolving Fws issues

A clean and tidy computer is the key requirement for avoiding problems with Fws. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the Fws.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

Fws.exe [all]